How to Manage Your Photos
Upload, organize, and optimize your gallery to make a great first impression
Last updated: February 2026
Quick Overview
Your photo gallery is one of the most important parts of your profile. It's the first thing potential clients see when browsing listings, and high-quality photos are the single biggest factor in getting inquiries. TheOtherBoard gives you a full gallery manager where you can upload up to 50 photos, arrange them in any order, and choose which one appears on your listing card.
Uploading Photos
To manage your photos, go to your Photo Gallery page from your provider dashboard. You can upload photos in two ways:
Click to Browse
Tap the "Upload Photos" button or click anywhere on the upload area to open your device's file picker. Select one or multiple photos at once.
Drag and Drop
On desktop, you can drag photos directly from your computer onto the upload area. The zone highlights when you hover files over it, so you know it's ready.
File Requirements
Accepted formats
JPG, PNG, GIF, WebP, and AVIF. HEIC (iPhone default) is not supported — convert to JPG first.
Maximum file size
Each photo can be up to 10MB. Most phone photos are well under this.
Minimum resolution
Photos must be at least 800 pixels on their shortest side. This ensures they look sharp at every size.
Recommended orientation
Portrait (vertical) photos work best for listing cards. Landscape photos work too but may be cropped.
Upload Progress
When you select files, each one appears in a progress panel at the top of the page. You'll see a live progress bar for each photo as it uploads. Up to three photos upload at the same time, so even large batches finish quickly.
- Green checkmark means the photo uploaded successfully
- Red error means something went wrong — you'll see a message explaining why, and you can tap Retry to try again
- Once all uploads finish, tap "Clear completed" to dismiss the progress panel
Managing Your Gallery
Once your photos are uploaded, they appear in a grid on your gallery page. From here, you can reorder them, set your profile photo, select multiple photos, and delete ones you no longer want.
Reordering Photos
The order of your photos matters — the first photo in your gallery becomes your profile photo (the one shown on your listing card). There are two ways to change the order:
Drag and Drop (Desktop)
On desktop, grab any photo and drag it to a new position. The grid rearranges in real time as you drag. Your new order saves automatically when you drop.
Move Menu (Mobile)
On mobile, tap the three-dot menu on any photo. You'll see options to Move to First, Move Up, or Move Down.
Selecting Multiple Photos
Need to delete several photos at once? You can select multiple photos:
Hover over a photo and tap the checkbox in the top-left corner (on mobile, the checkbox is always visible).
Once one photo is selected, checkboxes appear on all photos — tap to add more to your selection.
Use the bulk action bar at the bottom to delete all selected photos at once.
When you have photos selected, a bulk action bar appears at the bottom of the screen with options to Select All, Clear Selection, or Delete Selected.
Deleting Photos
You can delete photos individually or in bulk:
- Single delete: On desktop, hover over a photo and tap the trash icon. On mobile, open the three-dot menu and tap Delete.
- Bulk delete: Select the photos you want to remove, then tap Delete Selected in the action bar.
You'll always see a confirmation dialog before any photos are permanently deleted.
Photo Processing
When you upload a photo, TheOtherBoard does some important processing behind the scenes to make your images look great everywhere on the site.
What Happens After Upload
Your original photo is saved and any personal metadata (like GPS location and camera info) is automatically stripped for your privacy.
The system creates multiple optimized sizes — a small thumbnail for search cards, a medium version for your profile grid, and a large version for the full-screen gallery viewer.
All versions are delivered through a fast global network, so your photos load quickly for visitors no matter where they are.
A tiny blurred preview is also generated. This is what visitors see as a placeholder while the full photo loads, creating a smooth visual experience.
Why This Matters
This processing means your photos load quickly for everyone — whether they're browsing on a phone with slow data or viewing your full gallery on a desktop. Small thumbnails load in the search grid, medium sizes show on your profile, and full-resolution versions open when someone clicks to view a photo up close.
Your Profile Photo
Your profile photo is the single most important image in your gallery. It's the photo that appears on your listing card across the entire site — in search results, the "Available Now" section, the Featured carousel, and anywhere your name shows up.
How It Works
- By default, the first photo in your gallery order is your profile photo
- You'll see a gold crown badge on your current profile photo
- To change it, hover over any other photo (desktop) or use the three-dot menu (mobile) and tap "Set as Profile"
- You can also drag a photo to the first position — it automatically becomes your profile photo
What Makes a Good Profile Photo
Your profile photo is cropped into a portrait rectangle on listing cards. Keep these tips in mind:
- Portrait orientation works best — vertical photos fill the card nicely
- Face visible (even partially) builds trust and gets more clicks
- Well-lit photos stand out in the grid — avoid dark or grainy images
- Simple backgrounds keep the focus on you
Photo Tips
Great photos are the difference between a busy inbox and silence. Here's what works best on TheOtherBoard:
Good Lighting Is Everything
Natural light near a window or professional lighting makes a huge difference. Avoid harsh overhead lights and dim rooms — they make photos look unflattering.
Quality Over Quantity
Ten stunning, well-lit photos will attract far more interest than fifty mediocre ones. Curate your gallery to show only your best work.
Show Variety
Include a mix of close-ups, full-body shots, and different outfits or settings. This gives visitors a well-rounded sense of what to expect.
Lead with Your Best
Your first photo is your listing card image — make it count. Choose your most eye-catching, high-quality photo as your profile image.
Keep It Current
Use recent photos that accurately represent how you look now. Outdated photos lead to disappointment and hurt your reputation.
Think About the Card Crop
Listing cards show a portrait-cropped version of your profile photo. Make sure the most important part of the image is centered and not cut off at the edges.
Common Questions
TheOtherBoard accepts JPG, PNG, GIF, WebP, and AVIF files. HEIC files (the default format on newer iPhones) are not currently supported — you'll need to convert them to JPG or PNG first. Most phones have a setting to save photos as JPG instead of HEIC.
Each photo can be up to 10MB. Most phone and camera photos are well under this limit. If your photo is too large, try reducing the resolution in your photo editing app before uploading.
Photos must be at least 800 pixels on their shortest side. For example, a portrait photo must be at least 800px wide. This ensures your photos look sharp on all screen sizes, especially when viewed full-screen. If a photo is too small, you'll see an error message with the exact dimensions.
You can have up to 50 photos in your gallery. The counter at the top of the gallery page shows how many slots you've used. Quality matters more than quantity though — 10 amazing photos will get more inquiries than 50 mediocre ones.
When you first upload a photo, you see the original file while the system creates optimized versions in the background. This usually takes just a few seconds. Once processing completes, the optimized version replaces the original and will look crisp. If it still looks blurry after a minute, try refreshing the page.
Yes. TheOtherBoard automatically strips all EXIF metadata from your photos before storing them. This includes GPS location data, camera serial numbers, timestamps, and any other embedded information. Your privacy is protected by default.
Your first uploaded photo automatically becomes your profile photo — the one shown on your listing card in search results and the directory. You can change it anytime later by setting a different photo as your profile image.
Newer iPhones save photos in HEIC format by default, which isn't supported yet. To fix this, go to your iPhone's Settings > Camera > Formats and select "Most Compatible". This saves new photos as JPG. For existing HEIC photos, you can convert them using a free online converter or by sharing them to yourself via email (which often converts them automatically).
Gallery looking good?
Now that your photos are set up, make sure the rest of your profile is polished too. A complete profile with great photos, a compelling bio, and accurate details gets the most attention.
Profile Setup Guide